Thursday, March 19, 2020

From Scott Houle regarding phone calls

Scott has asked me to post this new memo:

Palm Creek residents and guests

We are receiving hundreds of calls and emails regarding cancelling or extending stays, activities refunds, etc.  Please be reminded that we are working with essential team members only as well as reduced office hours at this time.  We are processing emails and phone messages in the order they are received. This means you may not receive a response on the same day but we will get to you.  As things settle down and we catch up with the initial rush our response time will be quicker. We appreciate your cooperation in these unprecedented times. Please note the following contact information below.

Guest Services
Vwilson1@suncommunities.com         520-371-5840
Sales and Leasing
mhoule@suncommunities.com           520-371-5850
Activities
Adelgado@suncommunities.com       520-371-5840
Facilities
mkenner@suncommunities.com       520-371-5863

In the event of an emergency contact 911

After hours info contact the gatehouse @ 520-371-5860

Palm Creek RV Resort